Candace Vannasdale, Engineer for Harriman Utility Board in Harriman, TN – Water – Cloud Based SCADA

Before we installed the cloud SCADA system for our water distribution network, we relied heavily on the past experience of our operators to predict where our leaks were occurring. A call would come in saying someone was out of water, and we might spend hours trying to pinpoint where the problem was occurring. Now we get a notification via text message when a tank begins to drop unexpectedly, for example, and can respond and correct the issue long before the customer ever knows there is a problem.